A child holding the hand of an adult

Government funding for domestic abuse survivors

News – 31 January 2024 You may have seen on the news recently that, from today, there will be financial support available from the Government to help people to escape domestic abuse situations. Those without the financial means to leave their abusers will be able to apply for a one-off payment of up to £500, via one of over 470…

People figures with comment clouds above their heads.

Feedback on Awaab’s Law

News – 25 January 2024 The tragic death of Awaab Ishak in December 2020 due to exposure to mould shocked the nation. As a result, the Government is looking to bring in Awaab’s Law. It will mean all social landlords must investigate and fix reported dangerous health and safety hazards within a set amount of time. The Government is now…

Phone in hand

Voice round up

News – 18 January 2024 Happy New Year to all Voice members! Thank you to everyone who took part in surveys last year. We use the feedback we get from Voice to help improve the services we offer at Grand Union. We have a bumper edition this month with an update of surveys from the past couple of months. Shaping…

Don’t miss out!

News – 20 December 2023 Want us to let you know when we’re running any of our free projects, services or events near you? Then head to MyGUHG and tick the box to make sure you’re on our mailing list. We’re not trying to sell you anything, we just want to make sure you don’t miss out. These projects and…

Merry Christmas from your Voice Team

Voice round up

News – 19 December 2023 Thanks for all of your participation in Voice activities this year. We use the feedback we get from Voice to help improve the services we offer at Grand Union. We’ve had an amazing response to the recent survey on rent review letters with over 150 Voice members taking part. Next month, we’ll bring you a…

Christmas and New Year

News – 15 December 2023 The office will close at 5pm on Friday 22 December and re-open at 8.45am on Tuesday 2 January 2024. During this time, the only way to get in touch with us will be via our emergency out-of-hours phone line. Please only use this for emergencies. All other channels, such as email and social media will…

Four red candles in front of a Christmas tree

Staying safe at Christmas

News – 13 December 2023 It’s lovely to see Christmas lights and decorations brightening up the streets, inside and outside our homes, but with so much going on at this time of year, it’s easy to be distracted from important safety rules. We’ve put together some tips for you, to help you stay safe this Christmas. Christmas trees Did you…

Battery over the back wheel of an electric bicycle

Fire hazards: e-bikes and e-scooters

News – 11 December 2023 If you already own an e-bike or e-scooter, or are thinking of buying one for yourself or someone else this Christmas, we have some important safety advice for you. Their large lithium-ion batteries can be a fire risk, so please note the following: Buy your e-bike/e-scooter from a reputable seller. If you’ve bought online, it…

Housing Digital Innovation awards shortlist banner

We’ve been shortlisted for an award!

News – 6 December 2023 Great news! We’ve been shortlisted for the Most innovative housing provider award at the Housing Digital Innovation awards for our extensive customer research. The awards celebrates those who make UK housing a place of continued innovation and excellence, by striving to find better ways to do things in order to provide the best service and…

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