Benefit and Money Advice

Free advice and support with Welfare Benefits and debt for tenants of Grand Union

We are proud to say that we have a dedicated team to help our customers with welfare benefit and debt advice, which is free and confidential.

Our Financial Inclusion Team can help with:

  • Benefits advice
  • Claiming benefits
  • Benefit appeals
  • Debt advice
  • Money management
  • Budgeting advice
  • Completing forms
  • Applying for grants and charitable donations

Who can benefit from this free service?

The service can assist all new and existing customers living in Grand Union accommodation.

How can I access the service?

If you would like help with benefits please contact us on 0300 123 5544 and ask for our Benefits advice team, or email us at

If you would like help with debts please contact us on 01327 322393 / 322138, or email us at 

We also accept referrals from other agencies and from families and friends, so please get in touch if you know someone who may benefit from our help.