Photo showing Aileen Evans, Group Chief Executive, talking to Rachel Welbourn, Successful Tenancies Team Leader

The impact of county lines and cuckooing

News – 21 March 2023 Our Successful Tenancies Team Leader, Rachel Welbourn, has a passion for empowering victims of exploitation to remain safe in their homes. She actively looks for opportunities to raise the profile of what we can do at Grand Union, and in the social housing sector as a whole, to help vulnerable people, such as those who…

How we’re performing against our goals

News – 20 March 2023 Over the last six months we’ve continued to make great progress against many of our key aims and objectives in Further together, our corporate plan. Here are some of the highlights of our achievements. We retained our G1/V1 rating at the end of last year. We also retained our A3 rating from Moody’s, although the…

Image for Neurodiversity Celebration Week showing logos of Grand Union, Ambitious about Autism and the GEM Programme

Things going well on neurodiverse graduate scheme

News – 16 March 2023 We understand how diversity makes us stronger. That’s why we’re piloting a new scheme for neurodiverse graduates as part of an innovative partnership with Ambitious about Autism and the GEM Programme, a graduate training and development programme for the UK’s housing sector. Via the scheme, we’ve a year-long placement in property compliance for an autistic…

Grand Union operative installing an environmental sensor in a customer's home

Using environmental sensors to keep you safe

News – 7 March 2023 We’re committed to keeping you safe and well in your homes and are always looking for new ways of doing this. Where possible, we are looking to use technology intelligently too, so we’re really pleased to be able to tell you about the new environmental sensors we’ve started to install in some of our homes.…

Focus on: Emma Sheer

News – 6 March 2023 The world of property is traditionally a male-dominated working environment and continues to show a high proportion of men (85%) over women (15%) working in the industry. With International Women’s Day approaching – a global awareness day celebrating the social, economic, cultural and political achievements of women – it’s fitting that we’re celebrating colleagues who…

Logo for No More Week 2023

No More Week

News- 6 March 2023 Launched in 2013, No More Week is an annual opportunity to raise awareness of domestic abuse, inspiring individuals, organisations and communities to make changes. We know that domestic abuse affects everyone and across all sectors of society, but here are some shocking statistics: In the past year, our dedicated Domestic Abuse & Safeguarding team has supported…

Ollie and Karen taking part in the wheelchair challenge

International Wheelchair Day

News- 2 March 2023 To celebrate International Wheelchair Day yesterday, Ollie, our Property Compliance Coordinator, hosted a wheel chair assault course to highlight the challenges he faces in and around our office. This was part of our mission to create a culture of understanding to ensure everyone feels that they belong in their workplace and their community. Participants had to…

Focus on: Susan Bland

News – 1 March 2023 International Women’s day is approaching, it is a day where we celebrate women’s achievement, raise awareness about discrimination and take action to drive gender parity. This year’s theme is Equality, and we are excited to celebrate women who are excelling here at Grand Union, despite the fact property is a traditionally male dominated field. Susan…

Two speech bubbles showing feedback

Improving our feedback

News – 23 February 2023 We’ve improved how we provide feedback on our website. In December, we posted a survey on Voice, our customer feedback platform, to help us better understand what our customers want from a feedback page on our website. This feedback, which you can find on this page, has been really helpful in shaping the content of…

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