Giving supported living residents a place to call their own

Housing provider Grand Union Housing Group (GUHG) has completed its £500k refurbishment of a supported living scheme in High Oaks, St Albans. Once a residential care home with shared facilities for six people, the scheme now boasts four self-contained one-bedroomed flats with a communal lounge, staff sleep-in room and garden. GUHG’s Head of Supported Living, Debbie Stuart said: “The old …

GUHG building largest development to date

Grand Union Housing Group (GUHG), has been given the green light to build their single largest development to date. Britannia Gate, which is being built on the old Iron Works site opposite Bedford Hospital, will be made up 49 apartments for a mixture of market rent, shared ownership and supported living. GUHG worked closely with Bedford Borough Council to secure …

Mutual Exchange Changes

Is it time to turn over a new leaf this Autumn? Have you been thinking about moving home? Maybe it’s for a new job, a bigger place for your family or simply to be closer to loved ones. Whatever the reason, a mutual exchange could be the right option for you. What is a mutual exchange? A mutual exchange is …

Communal areas – inside and out

All communal areas of residential blocks, including hallways, stairs and shared balconies, are the responsibility of Grand Union Housing Group. We have a legal obligation to ensure that these areas remain safe to use and free from items that may contribute to a fire or cause someone to trip or fall in the event of a fire and prevent their …

Housing officers

Our Housing Officers provide a range of services for tenants, shared owners and leaseholders including visiting new tenants, investigating complaints about anti-social behaviour and tenancy fraud (sub-letting) as well as contacting tenants who are behind with their rent. Our Customer Services Team on 0300 123 5544 can answer most queries, however they may ask your Housing Officer to help with …

Numbers, not names please

We currently have over £18,000 in rent payments held in a suspense account because it is impossible to match payments up with the right rent accounts, for example when an incorrect or no reference number has been quoted and the payment has just been called “Dad’s rent”, “Rent” or “Garage Rent”. Please always use your correct rent reference number, rather …

Astrop Grange shortlisted for two national awards

We’re delighted to announce that Astrop Grange, our first shared ownership scheme exclusively for over 55s, has been shortlisted for two national awards. Located in Kings Sutton, South Northamptonshire, this impressive development is a finalist in the ‘Most Innovative Home Ownership Solution’ category at the National Housing Awards, which take place on 6 September at Grosvenor House in London and …

Universal Credit rollout dates

Please note the following areas’ Universal Credit (UC) rollout dates: Rushden went live on 9 May Kettering goes live 17 October Luton goes live 24 October Biggleswade goes live 7 November Northampton goes live 14 November Wellingborough goes live 21 November Milton Keynes goes live 5 December Please remember that, when you are on UC, it is your responsibility to …