Cookies Policy

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GUHG is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with our privacy policy. GUHG may change this policy from time to time by updating this page.

How we use cookies

A cookie is a small file which asks permission to be placed on the device you are viewing the website with. Cookies can help analyse web traffic or let you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We as an organisation use traffic log cookies to identify which pages are being used. This helps us analyse data about web-page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Please view the help section of your individual browser to see how you can change your settings.

Cookies and plug-ins we use

Google Analytics uses a cookie is a small file which asks permission to be placed on your computer’s hard drive. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. Cookies can help analyse web traffic or let you know when you visit a particular site. Cookies allow web applications to respond to you as an individual such as language choice. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Cookie file Name Purpose Information
NID __cfduid _ga _gat _gid Google Analytics

Google Analytics cookies help us understand how our visitors engage with their properties. We may use a set of cookies to collect information and report website usage statistics without personally identifying individual visitors to Google.

Most Google users will have a preferences cookie called ‘NID’ in their browsers. A browser sends this cookie with requests to Google’s sites. The NID cookie contains a unique ID Google uses to remember your preferences and other information.
TawkConnectionTime Tawk_55b102c229ac8aa73238cc9b __tawkuuid Tawk.to to provide tawk.to users (GUHG) the ability to understand how visitors use their services

tawk.to also collects potentially personally-identifying information like Internet Protocol (IP) addresses for users that use the services and visitors.

View below for more information.

googtrans Google Translate To save the language choice you choose to display the website in.
cookie-notice Cookie Notice To acknowledge you have clicked to state you have understood the cookie notice.

tawk.to chat system

Gathering of Personally-Identifying Information Visitors to our website who choose to interact with the Webchat system delivered by a system called tawk.to are entering personally-identifying information into that system along with the system potentially collecting your device's IP address. The amount and type of information that tawk.to gathers depends on the nature of the interaction. For example, we ask users to provide an email address, rent account number and other identifiable information. In each case, tawk.to collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with tawk.to. Neither GUHG or tawk.to disclose personally-identifying information other than as described in our Privacy Policy - Who we share your information with. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

How do I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Links to other websites

Our website may contain links to other websites of interest or for third party applications. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.