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Housing Ombudsman Service - Call for evidence

‘Repairing trust’ call for evidence

The Housing Ombudsman is exploring common issues in housing maintenance following a significant rise in complaints about disrepair

1 min read | August 14, 2024

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Dennis sitting in his kitchen holding his home made cake

Dennis

Dennis is no ordinary Grand Union customer. At 99 years of age he’s one of our oldest living independently in…

4 min read | August 13, 2024

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Medequip Connect employee looking at their computer and wearing a headset

New out-of-hours and Life24 alarm service provider

We will soon be transferring our out-of-hours service and Life24 alarm service to Medequip Connect (instead of Astraline)

1 min read | August 6, 2024

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Merger

Grand Union exploring potential merger with fellow housing association 

Grand Union Housing Group and Longhurst Group have entered talks over a potential merger. . The groups which combined currently own…

2 min read | July 17, 2024

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Complaint Handling Code

On 1 April 2024 the Housing Ombudsman Service Complaint Handling Code became statutory. This means landlords are obliged by law…

1 min read | June 6, 2024

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Wildflower meadow

World Environment Day

Today is World Environment Day and we’re talking about land restoration and rewilding. Did you know that since 1930 we’ve…

1 min read | June 5, 2024

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A hand placing a voting slip into a ballot box

Going to vote?

The General Election is just a month away and we’d encourage all of you to use your vote

1 min read | June 4, 2024

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Good to be home - our corporate plan

Good to be home – our three-year plan to continuing our journey together

We’re delighted to launch our new corporate plan Good to be home 2024-27 which is focused on our core purpose…

1 min read | June 4, 2024

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Dana standing outside her house

Dana

Dana George and daughter Erika (15) were living in a three-bedroomed private rented house in Houghton Regis Bedfordshire but were…

2 min read | May 22, 2024

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Welfare Benefits Advisor, Stuart, at work on his laptop

Benefits are changing and this could affect you

If you’re under pension age and claim any of the benefits listed below you are likely to receive a letter…

1 min read | May 2, 2024

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