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A hand holding a mobile phone showing the Voice logo on screen

Voice round-up

We’ve had another great month of engagement on Voice our customer feedback platform.. Thank you to everyone who has taken…

3 min read | November 27, 2023

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Supported customer Julie, cuddling her pet rabbit

Julie

Julie lives in a one-bedroom supported flat in Bedford which she shares with her pet rabbit

1 min read | November 1, 2023

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Saxon Court, Towcester

Modern energy-efficient apartments unveiled on our former office site

Grand Union Housing Group has delivered 20 modern shared ownership apartments on the site of its former office in Towcester…

1 min read | November 1, 2023

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Supported customer Carl, outside his home

Carl

Carl 39 is one of our customers who’s in need of some extra support from our Partnerships team

2 min read | October 31, 2023

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Croyland Road, Wellingborough

Site of old swimming pool transformed into much needed homes for families

Grand Union Housing Group has transformed the site of an old disused swimming pool into 24 much need family homes

1 min read | October 27, 2023

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Voice round-up

We’ve had another great month of engagement on Voice our customer feedback platform.. Thank you to everyone who has taken…

2 min read | October 26, 2023

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Computer screen showing the Universal Credit logo

Moving across to Universal Credit

You may be aware that some benefits are being discontinued these are called ‘Legacy benefits’

1 min read | October 25, 2023

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Grand Union colleague holding up their staff badge

Respecting our teams

In the coming weeks we’ll be releasing our Customer Annual Report. This includes the scores from the T

1 min read | October 23, 2023

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Hand holding a mobile phone displaying that an operative is on the way

Operative on way – launching soon

We’re excited to announce that our new real-time mapping and messaging service  Operative on Way

1 min read | October 20, 2023

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SMS notification from Grand Union saying "We have a new text number"

New text message number

On Friday 27 October one of the numbers we text you from is changing.. Customers will be getting a text…

1 min read | October 19, 2023

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