Customer news

Our heating servicing repairs and installations contractor has undergone a rebrand and has a new name

Our customer contact centre will be closing at 3pm on Christmas Eve.. If you need to report an emergency repair…

We’ve changed how we collect your feedback. Your feedback helps us grow. To collect your views we use ‘transactional surveys’…

A message from Julie Doyle our Chief Executive.. https://youtu.be/2TXmyWR3EC8. We’ve had another great month of engagement of Voice our customer…

We’re delighted to have officially become Amplius.. Our new organisation has been created following the merger of Longhurst Group and…

We’ve had another great month of engagement on Voice our customer feedback platform.. Thank you to everyone who has taken…

Did you know our gas contractor Aaron Services has some helpful information available on their website

We’ve had another great month of engagement on Voice our customer feedback platform.. Thank you to everyone who has taken…

We have received reports of fake apps being available for Universal Credit (UC). The DWP has not developed an app…

Our alarm service provider is changing on Thursday 26 September for our Life24 customers.. Medequip Connect will answer if your…