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Voice round up – January 2025
We’ve had another great month of engagement on Voice our customer feedback platform. Thank you to everyone who has taken…
Aaron Services is now Sureserve Compliance Central
Our heating servicing repairs and installations contractor has undergone a rebrand and has a new name
Christmas opening hours
Our customer contact centre will be closing at 3pm on Christmas Eve.. If you need to report an emergency repair…
What is a transactional survey and how do we use it to gather your feedback?
We’ve changed how we collect your feedback. Your feedback helps us grow. To collect your views we use ‘transactional surveys’…
Voice round up – December 2024
A message from Julie Doyle our Chief Executive.. https://youtu.be/2TXmyWR3EC8. We’ve had another great month of engagement of Voice our customer…
Welcome to Amplius!
We’re delighted to have officially become Amplius.. Our new organisation has been created following the merger of Longhurst Group and…
Voice round up – October 2024
We’ve had another great month of engagement on Voice our customer feedback platform.. Thank you to everyone who has taken…
Quick fixes from Aaron Services
Did you know our gas contractor Aaron Services has some helpful information available on their website
Voice round up – September 2024
We’ve had another great month of engagement on Voice our customer feedback platform.. Thank you to everyone who has taken…
Universal Credit app scam awareness
We have received reports of fake apps being available for Universal Credit (UC). The DWP has not developed an app…