Customer news

A message from Julie Doyle our Chief Executive.. https://youtu.be/2TXmyWR3EC8. We’ve had another great month of engagement of Voice our customer…

We’re delighted to have officially become Amplius.. Our new organisation has been created following the merger of Longhurst Group and…

We’ve had another great month of engagement on Voice our customer feedback platform.. Thank you to everyone who has taken…

Did you know our gas contractor Aaron Services has some helpful information available on their website

We’ve had another great month of engagement on Voice our customer feedback platform.. Thank you to everyone who has taken…

We have received reports of fake apps being available for Universal Credit (UC). The DWP has not developed an app…

Our alarm service provider is changing on Thursday 26 September for our Life24 customers.. Medequip Connect will answer if your…

We’ve had another great month of engagement on Voice our customer feedback platform.. Thank you to everyone who has taken…

The Housing Ombudsman is exploring common issues in housing maintenance following a significant rise in complaints about disrepair

We will soon be transferring our out-of-hours service and Life24 alarm service to Medequip Connect (instead of Astraline)