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Energy efficiency upgrades help to significantly cut Dorothy’s energy bills
“We’re using the heating a lot less now.”. That’s the impact of the energy efficiency upgrades made to Dorothy Cox’s…

Our social media survey results are in!
Thank you to everyone who took part in our recent Voice survey about our social media channels

Ann’s joy at energy efficiency improvement works
“We’re happy and really surprised – we didn’t expect it to make such a big difference

Changes to phone payments
If you’re calling to speak to us to pay your rent you will notice a change from today

Don’t miss out – tell us how we’re doing
We’ve started our 2025 Tenant Satisfaction Measures (TSM). TSMs give you the opportunity to tell us how we’re doing

More going out than coming in for a third of customers
For more than a third of our customers their household spend is more than their income

Making improvements to our services
On Monday 10 March we’ll be starting our 2025 Tenant Satisfaction Measures (TSM) survey.. If you don’t already know TSMs…

39 lifetime homes for Ampthill
We’re pleased to have entered into a contract with Lindum Group for the first stage of our development scheme in…

Survey to gather customer feedback on our newsletters
We want to hear from our customers as we shape the way we communicate.. We’ve launched a survey and want…

Rent and other charges review 2025
We’ve recently finished our review of rent and other charges.. Every customer will get a letter explaining what their new…