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Voice – Round up August 2024
We’ve had another great month of engagement on Voice our customer feedback platform.. Thank you to everyone who has taken…
‘Repairing trust’ call for evidence
The Housing Ombudsman is exploring common issues in housing maintenance following a significant rise in complaints about disrepair
New out-of-hours and Life24 alarm service provider
We will soon be transferring our out-of-hours service and Life24 alarm service to Medequip Connect (instead of Astraline)
Quest 2024 -Summer Youth Programme
Want the kids to have a break from screens this summer?
Sign up for Quest! Our FREE summer youth program.
Jam packed with fun activities including sports, crafts and adventures.
Our 2024 TSM scores
We’ve just published our latest Tenant Satisfaction Measures (TSM) scores.. TSMs help drive up standards and improve the quality of…
Complaint Handling Code
On 1 April 2024 the Housing Ombudsman Service Complaint Handling Code became statutory. This means landlords are obliged by law…
World Environment Day
Today is World Environment Day and we’re talking about land restoration and rewilding. Did you know that since 1930 we’ve…
Going to vote?
The General Election is just a month away and we’d encourage all of you to use your vote
Good to be home – our three-year plan to continuing our journey together
We’re delighted to launch our new corporate plan Good to be home 2024-27 which is focused on our core purpose…
New appointment times
We now offer repairs appointments between 8.30am and 6pm.. The available slots are:. 8:30am to 6pm (all day)