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New ways for customers to get involved
We believe that customers arenโt just stakeholders – theyโre co-creators.. Thatโs why weโre launching new ways for our customers to…
Customer survey about household contents insurance
We recently asked our Voice members to take part in a survey about household contents insurance
Your voice, your impact
This summer weโre launching something new โ and itโs all about you.. At Amplius we believe the best future is…
Our 2024/25 TSM scores
Weโve just published our latest Tenant Satisfaction Measures (TSM) scores.. TSMs help drive up standards and improve the quality of…
Results of customer survey about rent payment frequency
We recently asked Voice members how frequently they pay their rent reasons why they pay this way and whether they…
Winter fuel payments – scam alert
Further to the recent announcement from the government about winter fuel payments weโve been made aware of a scam text…
Warm Homes: Social Housing Fund event in Rushden
We recently held an open day for customers in Rushden to find out more about the energy efficiency improvement work…
Some systems unavailable this weekend
Some of our systems will be down this weekend while we carry out important maintenance on them
What does customer engagement mean to our customers
Weโre currently developing our new Customer Service Strategy and Customer Engagement Framework so our most recent Voice survey asked you…
Now might be a good time to switch to a smart meter
(. If. you havenโt already done so. .).

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