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New appointment times
We now offer repairs appointments between 8.30am and 6pm.. The available slots are:. 8:30am to 6pm (all day)

Voice round up – May 2024
News – 31 May 2024. We’ve had another great month of engagement on Voice our customer feedback platform

Benefits are changing and this could affect you
If you’re under pension age and claim any of the benefits listed below you are likely to receive a letter…

Voice round up – April 24
We’ve had another great month of engagement on Voice our customer feedback platform.. Thank you to everyone who has taken…

Did you know, this year is slightly different?
There are 52 weeks in a normal year but every five to six years there are 53 Mondays in a…

Have your say – how are we doing?
We want to hear your views on how we’re performing.. That’s why we’re running an anonymous survey for the next…

Tell us when we get it wrong so we can make things right
We always aim to provide a great service to our customers. However sometimes things go wrong

Our annual rent review
We’ve recently completed our annual rent review. You should get a letter in the post with the new rent amount

Moving across to Universal Credit
You may be aware that some benefits are being discontinued these are called ‘Legacy benefits’

Respecting our teams
In the coming weeks we’ll be releasing our Customer Annual Report. This includes the scores from the T