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New text message number
On Friday 27 October one of the numbers we text you from is changing.. Customers will be getting a text…
Text charges – Rigfords
When our contractor Rigfords were installing carbon monoxide detectors for us they sent text messages to some of our customers…
Wildflower areas
When Chamomile Gardens our over 55s scheme in Biggleswade was being built last year developers planted an area of wildflowers…
Damp, condensation and mould update
Earlier in the year we asked you to review our new damp condensation and mould policy on Voice our customer…
New Payment Support numbers
Our Payment Support team has a new way of getting in touch with you.. If you get a text or…
Feedback on new standards for social housing
The Regulator of Social Housing makes sure all housing associations like Grand Union are run well
“Don’t fall for it, like I did.”
Last year a whopping 75% of adults were targeted by a scam and this figure is on the rise
Five benefits of shared ownership
We have created a list of five benefits of shared ownership to help you decide if shared ownership is right…
Outstanding year for our Financial Wellbeing team
This year was another successful year for our Financial Wellbeing Team helping our customers with welfare benefit and debt advice…