Feedback on new standards for social housing

The Regulator of Social Housing makes sure all housing associations like Grand Union are run well.

They have proposed some new rules that landlords should follow when they rent homes to customers.

As a landlord, we need to make sure customers have seen and understood them. We also need to explain how we are meeting these new standards.

Let us know what you think

We’ve set up a forum for you to give us your feedback on them. It’s available now on Voice, our customer feedback platform.

Log in or sign up to Voice now: voice.guhg.co.uk 

You can find the standards here

You can also take part in a consultation by the regulator. A questionnaire is available here. It is open until 17 October 2023.