Moving across to Universal Credit

You may be aware that some benefits are being discontinued, these are called ‘Legacy benefits’. People on these will gradually be moved onto the replacement benefit – Universal Credit.

This move is being done in stages, with the final completion date predicted to be 2029.  This means that if you currently claim a legacy benefit, then it might be a while before you are asked to change over.

Please be aware that you don’t have to make a claim for Universal Credit if you have only received a leaflet or letter telling you to get ready.

When to change over

When it is your turn to move on to Universal Credit. You will receive a letter from the Department for Work and Pensions (DWP) telling you when to make this change.

It is important to wait until you have a letter that has a deadline date before you change over to Universal Credit.

What if I have a question or problem with my benefits?

Here at Grand Union, we have a dedicated Welfare Benefit team who can give you expert advice and guidance.

If you have any queries or would like help with any welfare benefit problems, please do not hesitate to contact us – you can email [email protected]