Ending a market rent tenancy
You can end a tenancy with us at any time. Find out how to let us know you’re moving.
Or, what to do if you’re ending a tenancy after someone has passed away.
We understand that there are lots of reasons for ending a tenancy. Maybe you’ve bought a home, want to rent privately or with a different provider. Perhaps you’re ending a tenancy for family or a friend who’s passed away.
Whatever the reason, we understand and are here to help. Here’s what to do to ensure you have a smooth end of tenancy.
You can end your tenancy at any time, however you’ll need to:
Give us one month’s written notice by filling out our Ending a market rent tenancy form and emailing it to us at [email protected]
Ensure your move out one calendar month from your notice.
If you have a Habitare tenancy, please complete our Ending a Habitare tenancy form and email it to [email protected].
Your one month’s notice must end on the last day of the month.
Once you’ve given us written notice, it’s not possible to withdraw. You will need to return your keys to us as the tenancy will have to end.
We strongly advise that you seek legal advice before giving up a secure tenancy. Organisations like Citizens Advice or Shelter will be able to help.
It’s your responsibility to make sure your home is returned in its original condition. Make sure you read our End of Tenancy Property Standard.
This details:
Any items you’ll need to remove or dispose of
Charges you may occur if you leave any items behind
Charges you may occur for any damage to your home
Our home inspection process.
Losing a friend or relative can be incredibly difficult. Our team is here to do everything we can to help.
If you’re making arrangements on behalf of a loved one:
Contact us as soon as possible and provide us with a copy of the death certificate.
From the following Monday, you’ll have four weeks to end the tenancy.
Complete our Ending a market rent tenancy Form and email it to us at [email protected].
Ensure your loved one’s home is prepared for return by reading our End of Tenancy Property Standard.
Use Tell Us Once to inform all government organisations of your loved ones’ passing
View this useful information leaflet on what to do after reporting a death.
