Gas safety

We visit all properties every 12 months, whether you have a gas supply or not. Our dedicated gas contractors and their service engineers will check your heating system. They will make sure it’s safe and that any faults are repaired.

Help us to help you stay safe – let us in when we need to check for gas safety.

If there’s something wrong with your heating or gas appliances between services, please call Aaron Services on Freephone 0800 177 7003.

You will be offered an appointment time for their engineer to attend and repair the fault.

Use of ceiling fans in rooms with gas fires

We recommend that electric ceiling fans (also known as paddle fans) should not be fitted in rooms where there’s a gas fire.

Using these fans can cause fumes from gas appliances to remain in the room. As a result, the gas engineer will disconnect the appliance. If you have one of these fans already fitted, it will need to be removed before the gas fire can be used.

More information

You can view and download information on gas safety on the HSE website. It’s also available as an audio version. You can also call the HSE Gas Safety Advice Line is 0800 300 363.

The Gas Safe Register website gives details of Gas Safe Registered businesses and engineers in your area. Their Freephone number is 0800 408 5500.