Payment free weeks

If you pay by direct debit, you don’t need to do anything.  We calculate this for you and adjust your payments accordingly.

Please pay your weekly rent as usual from 1 April 2024.

You need to adjust your monthly payments.
 
To calculate how much rent you should pay each month, multiply your rent by the number of weeks and then divide it by 12.  For example:
 
If you normally pay rent for 48 weeks a year and you weekly rent is £100:  £100 x 49 divided by 12 = £408.34 per month.
 
If you normally pay rent for 52 weeks a year and your weekly rent is £100:  £100 x 53 divided by 12 = £441.67 per month.

If you are unsure about how much you need to pay please call us on 0333 015 2191 or email [email protected]

If you receive Universal Credit, the Department for Work & Pensions will NOT cover the extra week.  You will need to pay it.

The only way to avoid falling into arrears is by paying a little extra each week or month to ensure your rent is covered.

This applies even if Universal Credit pay us directly for your rent from your claim. They will still not pay for the extra week and you will still need to pay this yourself.
 
We have a dedicated Financial Wellbeing team. Please tell us straight away if you are experiencing problems paying your rent. You can also find advice and support about welfare benefits, money and debt.

Read more

If Housing Benefit covers your full rent you don’t need to do anything.

Please call us on 0333 015 2191 or email [email protected]