Voice
We are committed to taking our customers’ views into account when making decisions. That’s why we’ve introduced Voice, our customer feedback platform.
Share your voice
Voice is our platform for hearing your views and opinions, it is completely confidential and anonymous.
As a member of Voice, you’ll have the opportunity to take part in surveys, online discussions, and other activities that will ensure your voice is heard. Your feedback is then used to improve our services and we will let you know your feedback has influenced any changes.
It’s available at any time of day and can be accessed by computer, mobile or tablet at a time that suits you.
As a thank you for your participation, there is a monthly prize draw for people who take part in one or more activities where you could win one of five £20 Amazon vouchers.
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