Request permission to install CCTV

You will need to ask for permission to install CCTV at your property. 

Please read through our advice below before completing the online permission request form below. The permission request must be made by a tenancy holder, not an occupant.

You do not need to ask for permission to install a video doorbell at your property, however please read our advice below before fitting it.

What is the best way to setup CCTV?

• When installing CCTV we would strongly recommend recording within your property boundary.
• If your CCTV captures images beyond your property boundary (e.g. your neighbour’s property, communal areas or public streets and footpaths) then this is subject to data protection laws.
• As the CCTV user, you are a data controller and will need to comply with your legal obligations under data protection laws.

Other things to consider

• Please consider your neighbour’s privacy. Bear in mind that, Under Article 8 of the Human Rights Act 1998, respect for your private and family life is a legal right. This includes intrusion into your home life.
• Would you be happy to have someone else monitoring your property? Does the equipment have audio recording? (This can be very intrusive!)
• Further information can be found at the Information Commissioner’s Office web page

Ways to try and prevent issues arising

• Where possible speak with your neighbour and let them know what you will be installing. Under the UKGDPR Data Protection Act 2018 you can’t collect personal data without a lawful/specified purpose.
• Attach a video doorbell warning sticker/CCTV in use sticker to your front/back door to make people aware they are being recorded. The sticker or sign should tell people that recording is taking place and why.
• Ensure the distance of the recording (if you can) remains within your property boundary.
• Don’t keep data for any longer than you need to and delete it regularly.
• Be aware that footage is often archived to the cloud. It is your responsibility to ensure the images are not shared with others or misused.