Pets
Before you complete the permission request form, please read the pet guidance below. Please consider if your lifestyle and home is suitable for the pet you are requesting.
We recognise the importance of pets in the lives of our customers, bringing a great deal of pleasure and enjoyment. We encourage responsible pet ownership and the suitability of particular homes for pets.
Our guidelines for most of our properties are as follows:
General needs flat or maisonette | 1 dog or 1 cat, 1 vivarium and/or a reasonable number of small pets may also be considered. |
1 bedroom bungalow or house | 1 dog & 1 cat or 2 dogs or 2 cats, 1 vivarium and/or a reasonable number of small pets may also be considered. |
2+ bedroom house/bungalow | 2 dogs & 2 cats or 2 vivarium and/or a reasonable number of small pets may also be considered. |
- Official assistance dogs, including guide dogs are permitted.
- Some pets are not allowed in certain properties, for example where there is no garden or only a small communal garden.
- Managing agents look after some properties and we may need to seek their permission.
- If you are a leaseholder (including shared owner) we will need to check the terms of your lease.
Please look after your pet and make sure they get the care and attention they need. You are responsible for the health and welfare of your pet.
– Make sure your pet is always kept under control. Don’t allow your pet to cause a nuisance or disturbance to anyone.
– If your pet has access to your garden, please keep the garden boundaries secure to stop them escaping.
– You are responsible for quickly clearing up any mess caused by your pet, including from communal areas and your garden, and disposing of it properly.
– Do not leave your pet unattended in shared areas. Dogs must be kept on a lead in communal areas.
– If you go away, you must make suitable arrangements for your pet to be cared for, for example by a friend or neighbour who will take responsibility for them in your absence.
– You are responsible for any damage caused to the property by your pet. If we carry out repair work, we will charge you for this.
– When we visit your home, please keep your pet in a separate room.
– If we suspect any cruelty, neglect or an animal in distress, we will report this to the RSPCA.
– Dogs must be microchipped and wear a collar and tag. The tag must display the owner’s name and address.
– You are responsible for quickly clearing up any mess caused by your pet, including from communal areas and your garden, and disposing of it properly.
– Do not leave your pet unattended in shared areas. Dogs must be kept on a lead in communal areas.
– When applying for permission for an XL Bully or XL Bully cross dog please also attach copies of the Exemption certificate and insurance.
– Owners of assistance dogs are responsible for ensuring their dogs are properly trained.
– Permission will not be given for dogs listed under the Dangerous Dogs Act 1991.
Cats must be microchipped by law.
We will consider the number of chickens appropriate to the size of the garden, usually a maximum of five chickens. Permission will not be granted for cockerels.
– Farm animals or livestock, for example cockerels, goats, pigs, horses, sheep etc.
– Bats and birds of prey.
– Dangerous wild animals or dangerous dogs.
If you would like to run a pet business, e.g. doggy day care, from your home you need to first obtain our written permission.
Please note: We will not grant permission for the breeding of animals for profit at our properties.
– If you live in a sheltered scheme, your Life24 Advisor will discuss your pet request with you.
– If you live in supported accommodation your Partnership Co-ordinator will discuss your pet request with you.
If you would like to make any changes to your property or run a pet business from your home, you need to first obtain our written permission. Please note that we will not give permission for breeding animals for profit. We recommend that you take out adequate insurance to cover any liability that might arise.
Please note that we may refuse or withdraw your permission to keep pets if you do not keep to this guidance or are in breach of the terms of your tenancy or lease.