Pets

Before you complete the permission request form, please read the pet guidance below. Please consider if your lifestyle and home is suitable for the pet you are requesting.

We recognise the importance of pets in the lives of our customers, bringing a great deal of pleasure and enjoyment. We encourage responsible pet ownership and the suitability of particular homes for pets.

Our guidelines for most of our properties are as follows:

General needs flat or maisonette1 dog or 1 cat, 1 vivarium and/or a reasonable number of small pets may also be considered.
1 bedroom bungalow or house1 dog & 1 cat or 2 dogs or 2 cats, 1 vivarium and/or a reasonable number of small pets may also be considered.
2+ bedroom house/bungalow2 dogs & 2 cats or 2 vivarium and/or a reasonable number of small pets may also be considered.
  • Official assistance dogs, including guide dogs are permitted.
  • Some pets are not allowed in certain properties, for example where there is no garden or only a small communal garden.
  • Managing agents look after some properties and we may need to seek their permission.
  • If you are a leaseholder (including shared owner) we will need to check the terms of your lease.

Please note that we may refuse or withdraw your permission to keep pets if you do not keep to this guidance or are in breach of the terms of your tenancy or lease.