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SCC – ID at Door

Aaron Services is now Sureserve Compliance Central

Our heating servicing repairs and installations contractor has undergone a rebrand and has a new name

1 min read | January 2, 2025

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Christmas opening hours

Our customer contact centre will be closing at 3pm on Christmas Eve.. If you need to report an emergency repair…

1 min read | December 24, 2024

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What is a transactional survey and how do we use it to gather your feedback?

We’ve changed how we collect your feedback. Your feedback helps us grow. To collect your views we use ‘transactional surveys’…

2 min read | December 23, 2024

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A hand holding a mobile phone showing the Voice logo on screen

Voice round up – December 2024

A message from Julie Doyle our Chief Executive.. https://youtu.be/2TXmyWR3EC8. We’ve had another great month of engagement of Voice our customer…

2 min read | December 20, 2024

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Amplius background

Welcome to Amplius!

We’re delighted to have officially become Amplius.. Our new organisation has been created following the merger of Longhurst Group and…

1 min read | December 17, 2024

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Aileen leaving photo

Aileen Evans steps down as Chief Executive

Grand Union colleagues got together this afternoon in celebration of the achievements of the organisation and outgoing Chief Executive Aileen…

1 min read | December 13, 2024

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Complaints performance

Earlier this year we published our Annual Complaints and Performance and Service Improvement Report and our self-assessment against the Housing…

1 min read | December 12, 2024

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Voice round up – November

We’ve had another great month of engagement on Voice our customer feedback platform.. Thank you to everyone who has taken…

2 min read | December 5, 2024

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Travis sitting on his sofa, smiling

Travis

Travis lives near Kettering and is one of our market rent customers. He’s been living in his two bedroomed flat…

3 min read | November 19, 2024

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Steve Benson’s family and invited guests at the recent opening event of Woodlands View

We’ve completed 45 new homes in Upper Caldecote

We recently celebrated the completion of 45 new homes at our Woodlands View scheme in the village of Upper Caldecote…

1 min read | October 28, 2024

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