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Complaint Handling Code

On 1 April 2024 the Housing Ombudsman Service Complaint Handling Code became statutory. This means landlords are obliged by law…

1 min read | June 6, 2024

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Wildflower meadow

World Environment Day

Today is World Environment Day and we’re talking about land restoration and rewilding. Did you know that since 1930 we’ve…

1 min read | June 5, 2024

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A hand placing a voting slip into a ballot box

Going to vote?

The General Election is just a month away and we’d encourage all of you to use your vote

1 min read | June 4, 2024

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Good to be home - our corporate plan

Good to be home – our three-year plan to continuing our journey together

We’re delighted to launch our new corporate plan Good to be home 2024-27 which is focused on our core purpose…

1 min read | June 4, 2024

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Grand Union's Dave Lakin shaking hands with Persimmon's David Ablett at the Furlongs in Towcester

New homes transferred in Towcester

A range of high-quality affordable homes will help local people in housing need thanks to a project involving Grand Union…

1 min read | June 3, 2024

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A Grand Union colleague working at a customer's home

New appointment times

We now offer repairs appointments between 8.30am and 6pm.. The available slots are:. 8:30am to 6pm (all day)

1 min read | June 3, 2024

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Hand holding a smartphone displaying the Voice logo on screen

Voice round up – May 2024

News – 31 May 2024. We’ve had another great month of engagement on Voice our customer feedback platform

2 min read | May 31, 2024

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Local Councillor visits Raunds site

Local Councillor Helen Howell visited our site in Raunds last week to have a look around some of our new…

1 min read | May 29, 2024

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Dana standing outside her house

Dana

Dana George and daughter Erika (15) were living in a three-bedroomed private rented house in Houghton Regis Bedfordshire but were…

2 min read | May 22, 2024

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Front doors of a row of new houses

Grand Union helps unlock £8.9m of funding for 95 homes

Local housing provider Grand Union Housing Group has supported Milton Keynes YMCA and First Garden Cities Homes to secure extra…

2 min read | May 7, 2024

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