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Social housing issue - know how to complain

Tell us when we get it wrong so we can make things right

We always aim to provide a great service to our customers. However sometimes things go wrong

1 min read | March 7, 2024

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Logo - No More Week 2024

No More Week

This week is ‘No More Week’ an opportunity for us to raise awareness of domestic abuse

1 min read | March 4, 2024

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A man working for Aaron Services showing his ID card to a customer

Evening and Saturday appointments now available for annual gas safety checks

Customers on Voice our customer feedback platform told us they wanted more variety in appointment time blocks to make it…

1 min read | February 28, 2024

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Your rent review

Our annual rent review

We’ve recently completed our annual rent review. You should get a letter in the post with the new rent amount

2 min read | February 22, 2024

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Voice round-up

We’ve had another great month of engagement on Voice our customer feedback platform.. Thank you to everyone who has taken…

2 min read | February 20, 2024

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Steve Benson

Board Chair awarded honorary life membership of Chartered Institute of Housing

Our Board Chair Steve Benson was awarded honorary life membership of the Chartered Institute of Housing (CIH) last night at…

1 min read | February 9, 2024

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A housing officer visiting a customer

Stock condition surveys

We have recently written to customers whose homes are due for a stock condition survey

1 min read | February 1, 2024

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A person holding a child's hand

Government funding for domestic abuse survivors

You may have seen on the news recently that from today there will be financial support available from the Government…

1 min read | January 31, 2024

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Wooden figures of people with speech bubbles above their heads

Feedback on Awaab’s Law

The tragic death of Awaab Ishak in December 2020 due to exposure to mould shocked the nation

1 min read | January 25, 2024

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Hand holding a phone with the Voice logo on it

Voice round-up

Happy New Year to all Voice members! Thank you to everyone who took part in surveys last year

3 min read | January 18, 2024

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