Setting up a Direct Debit
You can set up or change your Direct Debit with us in one of two ways:
Call us on: 0300 123 5544
or
Download this form:
Please download the form below, print out, fill in and send it back to us (address is on the form)
![](https://www.guhg.co.uk/wp-content/uploads/2024/02/direct-debit-logo.png)
Important things to know
- It can take up to six weeks to set up a Direct Debit. Please make sure you continue to make rent payments during this time so you don’t get behind on your rent.
- We collect rent from most customers over a 48-week period every year. The Direct Debit is set based on four weeks every month. This makes 48 rent weeks for the year.
- We will let you know if there are any changes to your rent. We will also update your Direct Debit to reflect this, so you won’t need to make any changes.
- The first Direct Debit of each rent year is taken on 15 April. This allows the correct notification period in line with the Direct Debit guarantee.