Stronger2gether

Weโ€™re pleased to confirm that on Monday, 16 December 2024, Longhurst Group and Grand Union merged to form a single organisation.

The new organisationโ€™s name is Amplius.

Amplius is the trading name of Amplius Living, which is a charitable registered society. Weโ€™re legally registered as Amplius Living and this is the name youโ€™ll see on official documents. However, our brand name is Amplius. This is the name and logo youโ€™ll see on things like our our vans and our colleaguesโ€™ ID badges.

Amplius means โ€˜moreโ€™ or โ€˜furtherโ€™ in Latin and thatโ€™s exactly what weโ€™re determined to do โ€“ to be better and do more for our customers while continuing to provide quality affordable homes and services.

What’s new?

As well as our new name, we have a new logo and brand. For a while, you may still see the Grand Union logo on some things, like our vans. In time this will all change to Amplius.

As you can see, our website’s have a makeover to be in the new Amplius branding.

Itโ€™s really important that you visit the right website. If your landlord was Grand Union, please donโ€™t click on what was Longhurst Groupโ€™s website. This is because some of the services provided will continue to be different while we work to combine our systems.

What’s new?

Some things will be the same for a while. We still have a lot of work to do to fully bring our services together. Weโ€™re going to take our time to do this. That way weโ€™ll get it right and make sure we can provide the best possible experience to you.

So, for now, youโ€™ll still call the same phone number to speak to our team: 0300 123 5544.

Itโ€™s really important that you donโ€™t call what was Longhurst Groupโ€™s number if you were a Grand Union customer. This is because they wonโ€™t be able to help you while we work to combine our systems.

And youโ€™ll still access your portal account at my.guhg.co.uk using your existing login. – It’ll look different as it’s now in the Amplius branding too.

You can still take part in polls, discussions and surveys on Voice, our customer feedback platform: voice.guhg.co.uk

FAQs 

Weโ€™ve created a detailed list of answers to questions you may have

faqs

Consultation feedback  

Find out more about the outcomes of the customer consultation.

Question Marks on Blackboard