Repairs and maintenance service

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Your responsibilities:

As a home owner you are usually responsible for all repairs to your home. You should check your lease to see what you are responsible for.

Our responsibilities:

If you live in a flat, we are usually responsible for maintaining:
the structure of the building such as the walls, foundations and roof internal and external communal areas. This work will be paid for through your service charges.

Reporting repairs to the Maintenance Department:

The Maintenance Department can be contacted by telephoning the repairs freephone number shown in Section 1. All calls are recorded.
Please note: Repairs will be carried out wherever possible and items will only be replaced when they cannot be economically repaired.

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