Ways to pay your rent

We offer a range of ways to pay your rent

Direct Debit

Direct Debit is the easiest way to pay your rent.

With a Direct Debit you tell your bank or building society that you want us to take your rent payments direct from your account.

We currently offer monthly collection dates between the 1st and 28th of each month or a weekly collection on Monday, Tuesday, Wednesday, Thursday or Fridays.

Set up or edit a Direct Debit

Online payments via your 'My GUHG' account

This service allows our customers online access on the go via smartphone, tablet or a PC - which ever way you view My GUHG, you will have fast access to the following services:
  • Pay your rent
  • See your rent statement
  • Report and check the progress of repairs
  • Update your details and people living in your home
  • See basic communications with us

You will need your rent account number to hand to set up an account.Find out more information about 'My GUHG'

Create a 'My GUHG' account

On the phone

Using either a Debit or Credit card on 0300 123 3423 available 24 hours a day.

You will be asked to respond to a series of questions and once the payment has been made, you will be given a payment reference for your records. You will need your 12 digit tenancy reference number and card details to hand when you call.

Please be aware we do not accept American Express or Diner Cards.

Rent payment card

If you have a Rent card you can pay at all Post Offices or PayPoint outlets using your rent payment card.

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Other Methods

Online banking

If you have internet access you can setup home banking through your Bank’s website and regular transfers can then be made to us using the bank details below:

Make sure you reference your tenancy number

Sort Code - 60-01-16

Account No - 45259860

By Post

A cheque can be made payable to Grand Union Housing Group (writing your tenancy reference number on the back.) Sent it to the following office:

Derwent House, Cranfield Technology Park, University Way, Cranfield, Bedfordshire, England MK43 0AZ

If you would like to know more about any of these methods of payment please contact us.