We are committed to visiting all properties every 12 months, irrespective of whether you have a gas supply or not. Our dedicated gas contractors and their service engineers will visit to check your heating system to make sure that it is safe and that any faults are repaired.
Help us to help you stay safe – let us in when we need to check for gas safety.
If there is something wrong with your heating or gas appliances between services you should report this by telephoning Wheldon Contracts and Services Ltd on Freephone 0800 177 7003 and our gas contractor will attend and repair the fault. You will be offered an appointment time for their engineer to call.
You can also email your enquiry to firstname.lastname@example.org where you email will be responded to during normal working hours.
Advice on the use of ceiling fans in rooms with gas fires
Grand Union recommends that electric ceiling fans (also known as paddle fans) should not be fitted in rooms where a gas fire and/or gas boiler is located. The use of the fans may cause fumes from these appliances to remain in the room and this will result in the disconnection of the appliance by the attending gas engineer. If you have one of these ceiling fans already fitted it is likely that it will need to be removed before the gas fire/boiler can be used.
HSE information available on gas safety
Visit the Health and Safety Executive’s (HSE) website where you can view and download information on gas safety free of charge. This information is also available from the HSE in an audio version.
The HSE Gas Safety Advice Line is 0800 300 363.
Gas Safe Register website
View the Gas Safe Register website, where you are able to find details of Gas Safe Registered businesses and engineers in your area.